The Customer Service Representative is responsible for providing exceptional client care in person, on the phone and using electronic communications. You will be responsible for maintaining the flow of patients through the clinic and maintaining good communication with the veterinary medical team to deliver the most pleasant and efficient service possible. You will be responsible for appointment scheduling, invoice billing, reminder calls, and reviewing instructions with clients at intake and discharge.
Ideal candidates for this position will be enthusiastic, positive and fun people with a passion for people and a knack for phones and computers. We are seeking a driven, goal-oriented individual, who is able to give exceptional customer service to our clients in English and Spanish whether they are in the lobby, on the phone or in our inbox.
Job Type: Full Time – schedule varies
Is It You? There’s a chance you may be our Customer Service Representative if you meet the description above, and if:
- You are a people person with a slash of animal savvy.
- Your eyes light up right along with the phone lines.
- You believe in your heart that even the angriest of people has a soft spot you can find.
Who We Are
At Spay Neuter Network, we are on a mission to help communities care for their pets by providing accessible and affordable spay/neuter and preventive veterinary care in North Texas. We believe that every pet deserves quality veterinary care and providing accessible, affordable spay/neuter and wellness care for pets will reduce the number of animals that end up unwanted and homeless in our local shelters.
Where We Are
We operate a high-volume, high-quality spay/neuter and wellness clinic in Crandall, TX, about 15 minutes southeast of downtown Dallas. Spay Neuter Network also serves areas far beyond Crandall with our transport program and with the biggest and baddest mobile spay/neuter bus you have ever seen! We are expanding and providing services to more families and communities so we are looking for Exceptional people to add to our team.
How to Apply:
Please email your resume to firstname.lastname@example.org with the position title in the subject line. You may also drop it off at Spay Neuter Network’s Regional Clinic (102E Trunk Street, Crandall, TX 75114) or mail to the same address, Attention: Hiring Manager.