BEFORE SURGERY
Pets Under Four Months of Age:
Only give them half their normal amount of food on the morning of surgery.
Pets Over Four Months of Age:
Do not feed them any food after 10:00 pm the night before surgery
Water Access:
Your pet should not have water taken away from them, but access to small amounts the day of surgery.
Required Information:
Proof of current rabies vaccination is required
If your pet has already been vaccinated against rabies, bring the original, signed rabies certificate to the clinic with you. A rabies tag is not acceptable proof of vaccination.
If you do not have proof of rabies vaccination, we will vaccinate your pet at an additional cost of a regularly priced Rabies vaccine.
Other Medical Information
You are welcome to bring any other medical records with you to help us determine your pet’s other vaccination needs, but it’s not a requirement. Please see the vaccine and service costs on our Vaccination Services page.
Location:
Don’t forget to confirm the location of the clinic so that you will know how to get there and allow enough time, as we cannot always accept late arrivals. We have multiple locations and transports so please write down the time that is given to you when you schedule your appointment.
CATS must each be in a separate secure hard carrier. Please check all latches and clasps while indoors and in a safe environment.
Dogs must be on a secure leash that he cannot slip out of or in a hard carrier.
If you drive a pick-up truck, please note that we are not allowed to release a pet after surgery that is not put inside the cab or into a secured crate in the back. This is for your pet’s safety and the safety of other drivers as your pet is very likely to be disoriented after surgery.
Deposit And Cancellation Policy
A $20 deposit is required per pet to hold each pet’s surgery appointment. After your pet’s surgery, deposits are applied to the balance of your invoice. Any remaining amount is refunded to the credit or debit card on file at close of business the day of your pet’s surgery.
Depending on your bank, most refunds will go back into your account within 3 business days, but it may take up to a week.
Canceling and rescheduling appointments: There is a $20 fee per pet to cancel or reschedule an appointment.